Frequently Asked Questions

THE PRODUCT

What exactly is the Maybach GLS 600 model? A 1:24 scale die-cast replica of the Mercedes-Maybach GLS 600. The alloy metal body is packed with detail — a illuminated star roof, working LED front and rear lights, an LED grille, engine and horn sounds, functional steering, and a windup pullback motor. All four doors, the hood, and the trunk open to reveal a meticulously crafted interior and engine bay.

What is the model made of? The body and chassis are die-cast alloy metal — substantial, weighty, and built to last. Select detail parts such as window trim and interior accents are precision plastic. The result is a model that feels as premium as it looks.

What features does it have?

  • Illuminated star roof
  • LED front and rear lights
  • LED grille
  • Engine and horn sounds
  • Functional steering
  • Windup pullback motor
  • Openable doors, hood, and trunk
  • Shock absorption

Does it come with batteries? Batteries are not included. The model requires 3 × 1.5V LR44 button cell batteries. These are widely available at supermarkets, pharmacies, and online.

What does 1:24 mean? 1:24 means that it is exactly 1/24th the size of the real-life vehicle. At a 1:24 scale, the model measures approximately 20 cm in length — substantial enough to command any shelf or desk, refined enough to sit anywhere with elegance.

ORDERING & SHIPPING

How long does shipping take? We offer free worldwide shipping on every order. Delivery typically takes 7–21 business days depending on your location. Every order is tracked — you will receive your tracking number as soon as your package is dispatched.

Do you ship worldwide? Yes — Maison Chezhi ships to most countries at no extra cost. Free worldwide shipping is included on every order, no minimum required.

Will I receive a tracking number? Yes. Once your order is dispatched, you will receive a confirmation email with your tracking link. You can follow your package every step of the way.

RETURNS & QUALITY

What if my order arrives damaged? We stand behind every order. If your model arrives damaged or defective, contact us within 30 days of delivery with a photo and we will assess each situation on a case by case basis.

What is your return policy? We offer 30-day returns. If you are not satisfied with your order for any reason, reach out within 30 days of receiving it and we will make it right.

I have a question not listed here. We are happy to help. Reach out to maisonchezhi@gmail.com and we will get back to you within 24 hours.